Any party who has a vested interest in the Department of Physical Therapy at Eastern Washington University may file a complaint against the program or an employee of the program. Complaints can come from constituents within the program (e.g., faculty members, staff members, students) or outside the program (e.g., employers of the program’s graduates, off-campus supervisors, professionals, etc.). The nature of the complaint determines the steps that should be taken:
- Students who have complaints regarding sexual harassment should contact the Office of Human Resources, Rights, and Risks at Eastern Washington University.
- Students who have complaints regarding grades received in courses or practicum should follow the university’s grade appeal policy, which can be found in the university catalog or by contacting the Office of Academic Affairs.
- Students who have complaints of a general nature should follow procedures in the Student Handbook.
- Faculty and staff members who have complaints against other faculty or staff members or against the department chair should follow the university’s grievance procedures. Contact the Office of Academic Affairs or the Office of Human Resources, Rights, and Risks for further information.
- Any party who believes that the Physical Therapy Program is not in compliance with any number of accreditation standards should address their concerns to the Commission on Accreditation for Physical Therapy (CAPTE).
If you require further assistance in filing a complaint, contact the department chair, Dr. Kimberly Cleary at 509.828.1375 or kcleary@ewu.edu.